Your order is very important to us. Please take the time to read the information below.
- Due to VERY high demand shipping takes 15-60 working days, most orders arrive in 3 weeks, however;
- We send items in multiple packages, this speeds things up. Don't be alarmed if you have missing items, they will come in other packages at later times.
- Sometimes your items can get lost/damaged in their journey to you. If this occurs, we will send you a replacement free of charge. Just contact our support.
- Due to Very High demands shipping takes 10-45 working days, but most paid orders arrive in 3/4 weeks!
- if your paid item gets lost due to shipping, please contact our support and we shall get a replacement sorted.
Average Shipping Times:
- United States: 10-40 Working Days
- United Kingdom: 10-40 Working Days
- Australia: 10-45 Working Days
- Europe: 10-49 Working Days
- Canada: 10-55 Working Days
- New Zealand: 14-48 Working Days
- Rest Of The World: 14-60 Working Days
Refunds are not given on free items. However, replacements are given for items lost while shipping.
Replacements are also sent up to 7 days after receiving your free item if damaged.
Please note that your tracking number is the one we send automatically when we ship your order (it can take up to 7 days). It usually is 13 characters long and starts and ends with a letter.
If you cannot find your tracking number, please contact us at : firstname.lastname@example.org